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viii SPARC Enterprise T5440 Server Service Manual • July 2009Performing Electrostatic Discharge – Antistatic Prevention Measures 69▼ Perform Electrost

74 SPARC Enterprise T5440 Server Service Manual • July 20091. At the Solaris prompt, issue the cfgadm -al command to list all drives in thedevice tree

Servicing Customer-Replaceable Units 755. Grasp the latch and pull the drive out of the drive slot.▼ Install a Hard Drive (Hot-Plug)Installing a hard

76 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Installing a Hard Drive4. Close the latch to lock the drive in place.5. At the Sola

Servicing Customer-Replaceable Units 779. Type the iostat -E command. Type:The iostat -E command displays information about your system’s installeddev

78 SPARC Enterprise T5440 Server Service Manual • July 2009Note – You must install each hard drive in the same bay from which it was removed.2. Press

Servicing Customer-Replaceable Units 79FIGURE: Installing a Hard Drive3. Close the latch to lock the drive in place.4. If you performed any additional

80 SPARC Enterprise T5440 Server Service Manual • July 2009Related Information “Hard Drive LEDs” on page 80Hard Drive LEDsFIGURE: Hard Drive LEDsThe

Servicing Customer-Replaceable Units 81Servicing Fan TraysFour fan trays are located toward the front of the server, arranged in two N+1redundant pair

82 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Removing a Fan Tray▼ Install a Fan Tray (Hot-Swap)1. Slide the fan tray into its ba

Servicing Customer-Replaceable Units 83▼ Remove a Fan TrayIf you are removing the fan trays as a prerequisite for another service procedure,follow the

Contents ix▼ Remove a PCIe Card 93▼ Install a PCIe Card 94▼ Add a PCIe Card 94PCIe Device Identifiers 96PCIe Slot Configuration Guidelines 97Servicing

84 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install a Fan Tray1. Slide each fan tray into its bay until it locks into place.Ensure th

Servicing Customer-Replaceable Units 85See TABLE: Fan Tray Fault LED on page 85 for a description of fan tray Fault LEDand its function.The front pane

86 SPARC Enterprise T5440 Server Service Manual • July 2009 “Power Supply LED” on page 91 “Server Components” on page 173 SPARC Enterprise T5440 Se

Servicing Customer-Replaceable Units 87FIGURE: Removing a Power Supply5. Pull the power supply out of the chassis.▼ Install a Power Supply (Hot-Swap)1

88 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Installing a Power Supply3. Reconnect the power cord to the power supply.Verify tha

Servicing Customer-Replaceable Units 89▼ Remove a Power SupplyCaution – Hazardous voltages are present. To reduce the risk of electric shock anddanger

90 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install a Power SupplyIf you are installing the power supplies following another service

Servicing Customer-Replaceable Units 91Power Supply Device IdentifiersTABLE: Power Supply FRU Names on page 91 describes the FRU device names forpower

92 SPARC Enterprise T5440 Server Service Manual • July 2009The following LEDs are lit when a power supply fault is detected: Front and rear Service R

Servicing Customer-Replaceable Units 93 “PCIe Slot Configuration Guidelines” on page 97 “Performing Node Reconfiguration” on page 155▼ Remove a PCIe

x SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install the Service Processor 122Servicing the IDPROM 123▼ Remove the IDPROM 123▼ Install

94 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install a PCIe Card1. Identify the correct slot for installation.2. Open the PCIe card la

Servicing Customer-Replaceable Units 95 “Perform Electrostatic Discharge – Antistatic Prevention Measures” on page 69 “Remove the Top Cover” on page

96 SPARC Enterprise T5440 Server Service Manual • July 2009PCIe Device IdentifiersTABLE: PCIe Device Identifiers on page 96 describes device and devic

Servicing Customer-Replaceable Units 97PCIe Slot Configuration GuidelinesUse the guidelines in TABLE: Supported CMP/Memory Module Configurations onpag

98 SPARC Enterprise T5440 Server Service Manual • July 2009Servicing CMP/Memory ModulesUp to four CMP/memory modules can be installed in the system. E

Servicing Customer-Replaceable Units 99Related Information “CMP and Memory Module Device Identifiers” on page 103 “Supported CMP/Memory Module Confi

100 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Removing a CMP Module3. Slide the module up and out of the system.4. Place the mod

Servicing Customer-Replaceable Units 1012. Slide the module down into its slot.FIGURE: Installing a CMP/Memory Module3. Rotate the ejector levers down

102 SPARC Enterprise T5440 Server Service Manual • July 20092. Remove the air baffle.Squeeze the air baffle latches toward each other and lift the air

Servicing Customer-Replaceable Units 103CMP and Memory Module Device IdentifiersTABLE: CMP/Memory Module Device Identifier on page 103 describes devic

Contents xi▼ Install the Front I/O Board 148Returning the Server to Operation 149▼ Install the Top Cover 150▼ Install the Server Into the Rack 150▼ Sl

104 SPARC Enterprise T5440 Server Service Manual • July 2009Supported CMP/Memory Module ConfigurationsTABLE: Supported CMP/Memory Module Configuration

Servicing Customer-Replaceable Units 105▼ Remove FB-DIMMsBefore you begin, complete these tasks: Read the section, “Safety Information” on page 59.

106 SPARC Enterprise T5440 Server Service Manual • July 20093. Line up the replacement FB-DIMM with the connector.Align the FB-DIMM notch with the key

Servicing Customer-Replaceable Units 107 In most cases, if the fault was detected by POST and resulted in the FB-DIMMbeing disabled (such as the foll

108 SPARC Enterprise T5440 Server Service Manual • July 2009c. Switch to the system console to view POST output.Watch the POST output for possible fau

Servicing Customer-Replaceable Units 109 If the show faulty command does not report a fault with a UUID, then youdo not need to proceed with the foll

110 SPARC Enterprise T5440 Server Service Manual • July 20094. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMMin place.If

Servicing Customer-Replaceable Units 111FIGURE: Supported FB-DIMM ConfigurationsNote – See TABLE: FB-DIMM Configurations and Device Identifiers on pag

112 SPARC Enterprise T5440 Server Service Manual • July 2009FB-DIMM Device IdentifiersTABLE: FB-DIMM Configurations and Device Identifiers on page 112

Servicing Customer-Replaceable Units 113FB-DIMM Fault Button LocationsFIGURE: FB-DIMM Fault Button Locations on page 114 shows the location of theFB-D

xii SPARC Enterprise T5440 Server Service Manual • July 2009Field-Replaceable Units 176Index 179

114 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: FB-DIMM Fault Button LocationsRelated Information “Managing Faults” on page 9 “S

115Servicing Field-Replaceable UnitsThese topics describe how to service field-replaceable units (FRUs) in the SPARCEnterprise T5440 server.Note – The

116 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Remove the Front BezelBefore you begin, complete these tasks: Read the section, “Safety

Servicing Field-Replaceable Units 117FIGURE: Removing the Front BezelNote – Avoid bending the bezel by gradually pulling it from the middle and bothen

118 SPARC Enterprise T5440 Server Service Manual • July 2009 If you performed any additional service procedures, see “Power On the Server” onpage 153

Servicing Field-Replaceable Units 119FIGURE: Removing the DVD-ROM Drive4. Slide the DVD-ROM drive out of the chassis.▼ Install the DVD-ROM Drive1. Sli

120 SPARC Enterprise T5440 Server Service Manual • July 2009Next Steps “Install the Front Bezel” on page 117 “Install the Top Cover” on page 150 “S

Servicing Field-Replaceable Units 121FIGURE: Removing the Service Processor3. Lift the service processor up and out of the system.4. Place the service

122 SPARC Enterprise T5440 Server Service Manual • July 2009 Install the IDPROM onto the new service processor. See “Install the IDPROM” onpage 124.▼

Servicing Field-Replaceable Units 123Next Steps “Install the Top Cover” on page 150 “Slide the Server Into the Rack” on page 151 “Connect the Power

xiiiPrefaceThis manual provides detailed procedures that describe the removal and replacementof replaceable parts in the SPARC Enterprise™ T5440 Serve

124 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Removing the IDPROM2. Place the IDPROM on an antistatic mat.▼ Install the IDPROMBe

Servicing Field-Replaceable Units 125● Plug the IDPROM into its connector on the service processor.Ensure that the service processor is oriented corre

126 SPARC Enterprise T5440 Server Service Manual • July 20092. Press the battery firmly until it snaps into place.Next Steps “Install the Service Pro

Servicing Field-Replaceable Units 1271. Remove the flex cable retainer.Loosen the captive No. 2 Phillips screw and lift the retainer up and out of the

128 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install the Power Distribution Board1. Align the keyholes in the power distribution boar

Servicing Field-Replaceable Units 129Servicing the Fan Tray CarriageYou must remove the fan tray carriage in order to service the following components

130 SPARC Enterprise T5440 Server Service Manual • July 20091. Remove the nine No. 1 Phillips screws securing the fan tray carriage to the topof the c

Servicing Field-Replaceable Units 131FIGURE: Installing the Fan Tray Carriage2. Secure the seven captive No. 2 Phillips screws3. Install the nine No.

132 SPARC Enterprise T5440 Server Service Manual • July 2009 “Servicing the Fan Tray Carriage” on page 129▼ Remove the Hard Drive BackplaneBefore you

Servicing Field-Replaceable Units 133FIGURE: Removing the Hard Drive Backplane4. Lift the backplane up and out of the system.▼ Install the Hard Drive

xiv SPARC Enterprise T5440 Server Service Manual • July 2009Structure and Contents of This ManualThis manual is organized as described below: “Identi

134 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Installing the Hard Drive Backplane2. Tighten the three captive No. 2 Phillips scr

Servicing Field-Replaceable Units 135Servicing the MotherboardNote – If you are replacing faulty motherboard, you must set diag_mode to normalor off b

136 SPARC Enterprise T5440 Server Service Manual • July 2009 “Remove a Fan Tray” on page 83Note – You must remove all four fan trays. “Remove the Fa

Servicing Field-Replaceable Units 1375. Unplug the front I/O connector from J9901 on the motherboard.6. Remove the six No. 2 Phillips screws that secu

138 SPARC Enterprise T5440 Server Service Manual • July 20092. Lower the motherboard down into the chassis.Guide the flex cable connector through the

Servicing Field-Replaceable Units 139Next Steps “Install the Fan Tray Carriage” on page 131 “Install a Fan Tray” on page 84Note – Install all four f

140 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Motherboard Fastener LocationsRelated Information “Servicing the Motherboard” on

Servicing Field-Replaceable Units 141 “Servicing the Power Distribution Board” on page 126 “Servicing the Hard Drive Backplane” on page 132 “Servic

142 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Removing the Flex Cable Retainer3. Unplug the flex cable-to-power supply backplane

Servicing Field-Replaceable Units 1436. Install the flex cable retainer.Place the retainer into position and tighten the captive No. 2 Phillips screw.

Preface xvRelated DocumentationThe latest versions of all the SPARC Enterprise Series manuals are available at thefollowing Web sites:Global Site(http

144 SPARC Enterprise T5440 Server Service Manual • July 2009Servicing the Front Control PanelThe front control panel contains system status LEDs and t

Servicing Field-Replaceable Units 145FIGURE: Removing the Front Control Panel4. Lift the front control panel up and out of the system.5. Place the fro

146 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Installing the Front Control Panel2. Install the two No. 2 Phillips screws.3. Plug

Servicing Field-Replaceable Units 147Related Information “Infrastructure Boards and Cables” on page 1 “Front Panel Diagram” on page 3 “Servicing th

148 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Removing the Front I/O Board4. Lift the front I/O board up and out of the system.5

149Returning the Server to OperationThese topics describe how to return the SPARC Enterprise T5440 and SPARCEnterprise T5440 servers to operation afte

150 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Install the Top CoverIf you removed the top cover, perform the steps in this procedure.N

Returning the Server to Operation 151FIGURE: Inserting the System Into the Rack2. Lift the server up and insert the inner rails into the inner slide a

152 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Slide Rail Release Button Location2. While pushing on the release buttons, slowly

Returning the Server to Operation 153▼ Connect the Power Cords to the Server● Reconnect both power cords to the power supplies.Note – As soon as the p

xvi SPARC Enterprise T5440 Server Service Manual • July 2009Note – Product Notes are available on the website only. Please check for the recentupdate

154 SPARC Enterprise T5440 Server Service Manual • July 2009

155Performing Node ReconfigurationIf a CMP/memory module pair develops a fault, the SPARC Enterprise T5440 can bereconfigured to run in a degraded sta

156 SPARC Enterprise T5440 Server Service Manual • July 2009 “Servicing PCIe Cards” on page 92 “Servicing CMP/Memory Modules” on page 98 “Servicing

Performing Node Reconfiguration 157Recovering from a Failed CMP/MemoryModuleIf your system experiences a complete CMP/memory module failure, do one of

158 SPARC Enterprise T5440 Server Service Manual • July 2009Reconfiguring I/O Device NodesYou might need to change the connection between the CMP modu

Performing Node Reconfiguration 1591. Download the reconf.pl script, available at:(https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_SMI-Site/

160 SPARC Enterprise T5440 Server Service Manual • July 200911. Halt the system. Type:12. Power off the system. For example, to power off using the AL

Performing Node Reconfiguration 1613. Disable each FB-DIMM.where x is the memory module to be disabled.CODE EXAMPLE: Using the disablecomponent comman

162 SPARC Enterprise T5440 Server Service Manual • July 2009CODE EXAMPLE: Using the enablecomponent command to enable allFB-DIMMs on CMP1 on page 162

Performing Node Reconfiguration 163FIGURE: System Bus TopologyRelated Information “I/O Fabric in 2P Configuration” on page 164 “I/O Fabric in 4P Con

Preface xviiUNIX CommandsThis document might not contain information on basic UNIX®commands andprocedures such as shutting down the system, booting th

164 SPARC Enterprise T5440 Server Service Manual • July 2009I/O Fabric in 2P ConfigurationRelated Information “System Bus Topology” on page 162 “I/O

Performing Node Reconfiguration 165I/O Fabric in 4P ConfigurationRelated Information “System Bus Topology” on page 162 “I/O Fabric in 2P Configurati

166 SPARC Enterprise T5440 Server Service Manual • July 2009

167Connector PinoutsThis section provides reference information about the system back panel ports andpin assignments.Related Information “Identifying

168 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Serial Management Connector DiagramNetwork Management Port ConnectorPinoutsThe net

Connector Pinouts 169FIGURE: Network Management Connector DiagramSerial Port Connector PinoutsThe serial port connector (TTYA) is a DB-9 connector tha

170 SPARC Enterprise T5440 Server Service Manual • July 2009USB Connector PinoutsTwo Universal Serial Bus (USB) ports are located on the motherboard i

Connector Pinouts 171FIGURE: Gigabit Ethernet Connector DiagramTABLE: Gigabit Ethernet Connector SignalsPin Signal Description Pin Signal Description1

172 SPARC Enterprise T5440 Server Service Manual • July 2009

173Server ComponentsThis section provides illustrations depicting system components.Related Information “Identifying Server Components” on page 1 “S

xviii SPARC Enterprise T5440 Server Service Manual • July 2009Prompt NotationsThe following prompt notations are used in this manual.Conventions for A

174 SPARC Enterprise T5440 Server Service Manual • July 2009Customer-Replaceable UnitsFIGURE: Customer-Replaceable Units (CRUs)Figure Legend1 CMP modu

Server Components 175Related Information “Hot-Pluggable and Hot-Swappable Devices” on page 72 “Servicing Hard Drives” on page 72 “Servicing Fan Tra

176 SPARC Enterprise T5440 Server Service Manual • July 2009Field-Replaceable UnitsFIGURE: Field-Replaceable Units (FRUs)Figure Legend1 CMP/memory mod

Server Components 177FIGURE: Field Replaceable Units (FRUs) (Motherboard and Auxiliary Boards)Related Information “Servicing the Service Processor” o

178 SPARC Enterprise T5440 Server Service Manual • July 2009 “Servicing the Fan Tray Carriage” on page 129 “Servicing the Hard Drive Backplane” on p

179IndexNumerics3.3V standby (power supply rail), 2AAC Present (power supply LED), 12, 92addingCMP/memory module, 101FB-DIMMs, 109PCIe card, 94address

180 SPARC Enterprise T5440 Server Service Manual • July 2009configurationdevice addresses, 156connecting to ALOM CMT, 22console command, 29, 53, 108con

Index 181disabling to run system in degraded state, 160FB-DIMMsadding, 109device identifiers, 112diagnosing with fault button, 113diagnosing with show

182 SPARC Enterprise T5440 Server Service Manual • July 2009CMP/memory module, 100DVD-ROM drive, 119fan tray, 82, 84fan tray carriage, 131FB-DIMMs, 10

Index 183device identifiers, 96installing, 94removing, 93PCIe fabric reconfiguration, 158pinoutsGigabit Ethernet ports, 170network management port, 168s

Preface xixCaution – This indicates that hazardous voltages are present. To reduce the risk ofelectric shock and danger to personal health, follow the

184 SPARC Enterprise T5440 Server Service Manual • July 2009power distribution board, 126power supply, 86, 89server from rack, 67service processor, 12

Index 185Ttools required for service, 62Top (system LED)about, 5top coverand emergency shutdown, 150installing, 150troublehootingCMP1 failure, 156trou

186 SPARC Enterprise T5440 Server Service Manual • July 2009

xx SPARC Enterprise T5440 Server Service Manual • July 2009Caution – This indicates that hazardous voltages are present. To reduce the risk ofelectric

Preface xxiProduct HandlingMaintenanceWarning – Certain tasks in this manual should only be performed by a certifiedservice engineer. User must not pe

xxii SPARC Enterprise T5440 Server Service Manual • July 2009Alert LabelThe following is a label attached to this product: Never peel off the label.

Preface xxiiiFujitsu Welcomes Your CommentsIf you have any comments or requests regarding this document, or if you find anyunclear statements in the d

xxiv SPARC Enterprise T5440 Server Service Manual • July 2009

1Identifying Server ComponentsThis section provides an overview of the server, including major boards andcomponents, as well as front and rear panel f

2 SPARC Enterprise T5440 Server Service Manual • July 2009 Memory module – A memory module containing slots for an additional 12FB-DIMMs is associate

Identifying Server Components 3Front Panel DiagramThe server front panel contains a recessed system power button, system status andfault LEDs, Locator

SPARC EnterpriseTMT5440 ServerService ManualPart No. 875-4392-11July 2009, Revision AManual Code C120-E512-02EN

4 SPARC Enterprise T5440 Server Service Manual • July 2009 “Rear Panel Diagram” on page 5 “Servicing the Front Bezel” on page 115Front Panel LEDsSee

Identifying Server Components 5Related Information “Front Panel Diagram” on page 3 “Rear Panel LEDs” on page 7 “Detecting Faults Using LEDs” on pag

6 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: Rear Panel FeaturesRelated Information “Front Panel Diagram” on page 3 “Rear Panel

Identifying Server Components 7Rear Panel LEDsTABLE: Rear Panel System LEDs on page 7 describes the rear panel system LEDs.Related Information “Rear

8 SPARC Enterprise T5440 Server Service Manual • July 2009Ethernet Port LEDsThe service processor network management port and the four 10/100/1000 Mbp

9Managing FaultsThese topics describe the diagnostics tools that are available for monitoring andtroubleshooting the server.This chapter is intended f

10 SPARC Enterprise T5440 Server Service Manual • July 2009 LEDs – Provide a quick visual notification of the status of the server and of someof the

Managing Faults 11Diagnostic FlowchartFIGURE: Diagnostic Flowchart on page 11 is a flowchart of the diagnostics availableto troubleshoot faulty hardwa

12 SPARC Enterprise T5440 Server Service Manual • July 2009TABLE: Diagnostic Flowchart ActionsActionNo. Diagnostic Action Resulting Action For more in

Managing Faults 135. Run POST. POST performs basic tests of the server componentsand reports faulty FRUs.“Detecting Faults UsingPOST” on page 42TABLE:

PleaseRecycleCopyright © 2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved.FUJITSU LIMITED p

14 SPARC Enterprise T5440 Server Service Manual • July 2009Related Information “Server Diagnostics Overview” on page 9 SPARC Enterprise T5440 Server

Managing Faults 15The code examples in this document depict use of the ILOM shell.Note – Multiple service processor accounts can be active concurrentl

16 SPARC Enterprise T5440 Server Service Manual • July 2009FIGURE: ILOM Fault ManagementThe service processor can detect when a fault is no longer pre

Managing Faults 17 “Detecting Faults Using LEDs” on page 30 “Detecting Faults Using Solaris OS Files and Commands” on page 35 SPARC Enterprise T544

18 SPARC Enterprise T5440 Server Service Manual • July 2009The Solaris OS uses the Fault Manager daemon, fmd (1M), which starts at boot timeand runs i

Managing Faults 19 “SunVTS Software Packages” on page 41 “Useful SunVTS Tests” on page 42 SPARC Enterprise T5440 Server Administration GuidePOST Fa

20 SPARC Enterprise T5440 Server Service Manual • July 2009POST Fault Management FlowchartFIGURE: Flowchart of Variables for POST ConfigurationRelated

Managing Faults 21 “Detecting Faults Using POST” on page 42 SPARC Enterprise T5440 Server Installation and Setup Guide SPARC Enterprise T5440 Serve

22 SPARC Enterprise T5440 Server Service Manual • July 2009Note – You can use the FB-DIMM DIAG buttons on the CMP module and memorymodule to identify

Managing Faults 23 “Switch From the System Console to the Service Processor (ILOM or ALOM CMTCompatibility Shell)” on page 23 “Switch From ILOM to t

Copyright © 2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, Etats-Unis. Tous droits réservés.Entrée et revue tecnical

24 SPARC Enterprise T5440 Server Service Manual • July 2009Displaying FRU Information with ILOM▼ Display System Components With the ILOMshow component

Managing Faults 25▼ Display Individual Component Information Withthe ILOM show CommandUse the show command to display information about individual com

26 SPARC Enterprise T5440 Server Service Manual • July 2009Controlling How POST RunsThe server can be configured for normal, extensive, or no POST exe

Managing Faults 27Related Information “Diagnostic Flowchart” on page 11 “Change POST Parameters” on page 28 “Run POST in Maximum Mode” on page 28

28 SPARC Enterprise T5440 Server Service Manual • July 20092. Use the ILOM commands to change the POST parameters.Refer to TABLE: System Faults and Fa

Managing Faults 294. Switch to the system console to view the POST output:If no faults were detected, the system will boot.CODE EXAMPLE: POST Output (

30 SPARC Enterprise T5440 Server Service Manual • July 2009Detecting FaultsThis section describes the different methods you can use to identify system

Managing Faults 31TABLE: ASR Commands on page 51 describes which fault LEDs are lit under givenerror conditions. Use the ILOM show faulty command to o

32 SPARC Enterprise T5440 Server Service Manual • July 2009Related Information “Diagnostic Flowchart” on page 11 “Detecting Faults Using LEDs” on pa

Managing Faults 33 Environmental or configuration faults – System configuration faults. Ortemperature or voltage problems that might be caused by fau

34 SPARC Enterprise T5440 Server Service Manual • July 2009 Example of the show faulty command displaying an environmental fault: Example of the sho

Managing Faults 35 Example showing a fault that was detected by POST. These kinds of faults areidentified by the message Forced fail reason where rea

36 SPARC Enterprise T5440 Server Service Manual • July 2009Related Information “Diagnostic Flowchart” on page 11 “Detecting Faults Using LEDs” on pa

Managing Faults 37Detecting Faults Using the ILOM Event LogCertain problems are recorded in the ILOM event log but not posted to the list offaults dis

38 SPARC Enterprise T5440 Server Service Manual • July 2009Detecting Faults Using SunVTS SoftwareThe SunVTS software features a Java-based browser env

Managing Faults 39The SunVTS installation process requires that you specify one of two securityschemes to use when running SunVTS. The security scheme

40 SPARC Enterprise T5440 Server Service Manual • July 20093. Start the SunVTS browser environment from a web browser on the clientsystem. Type https:

Managing Faults 416. Start testing.Click the Start Tests button. Status and error messages appear in the test messagesarea located across the bottom o

42 SPARC Enterprise T5440 Server Service Manual • July 2009Useful SunVTS TestsTABLE: Useful SunVTS Tests on page 42 describes the SunVTS tests which a

Managing Faults 43INFO or WARNING: messageIn CODE EXAMPLE: POST Error Message on page 43, POST reports a memory errorat FB-DIMM location /SYS/MB/CPU0/

vContentsPreface xiiiIdentifying Server Components 1Infrastructure Boards and Cables 1Front Panel Diagram 3Front Panel LEDs 4Rear Panel Diagram 5Rear

44 SPARC Enterprise T5440 Server Service Manual • July 2009 “POST Fault Management Overview” on page 19 “POST Fault Management Flowchart” on page 20

Managing Faults 45Note – The Service Required LED is also turned on for PSH diagnosed faults.Related Information “Diagnostic Flowchart” on page 11 “

46 SPARC Enterprise T5440 Server Service Manual • July 2009Note – fmdump displays the PSH event log. Entries remain in the log after the faulthas been

Managing Faults 47Clearing FaultsThis section describes how to clear faults.Note – Some system faults are cleared automatically.Related Information “

48 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Clear Faults Detected During POSTIn most cases, when POST detects a faulty component, POS

Managing Faults 49▼ Clear Faults Detected by PSHWhen the Solaris PSH facility detects faults, the faults are logged and displayed onthe console. In mo

50 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Clear Faults Detected in the External I/OExpansion UnitFor service processor detected fau

Managing Faults 51 I/O subsystemThe database that contains the list of disabled components is referred to as the ASRblacklist (asr-db).In most cases,

52 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Disable System ComponentsThe component_state property disables a component by adding it t

Managing Faults 53Note – In the ILOM shell there is no notification when the system is actuallypowered off. Powering off takes about a minute. Use the

vi SPARC Enterprise T5440 Server Service Manual • July 2009▼ Switch From the System Console to the Service Processor (ILOM orALOM CMT Compatibility Sh

54 SPARC Enterprise T5440 Server Service Manual • July 2009show /SP/console/history consolehistory [-b lines|-e lines|-v][-g lines] [boot|run]The foll

Managing Faults 55set/SYS/PSx/prepare_to_remove_action trueremovefru PS0|PS1 Indicates if it is okay to perform ahot-swap of a power supply. Thiscomma

56 SPARC Enterprise T5440 Server Service Manual • July 2009TABLE: ALOM CMT Parameters and POST Modes on page 56 shows typicalcombinations of ALOM CMT

Managing Faults 57Related Information “Diagnostic Flowchart” on page 11 “Detecting Faults Using LEDs” on page 30 “ILOM-to-ALOM CMT Command Referenc

58 SPARC Enterprise T5440 Server Service Manual • July 2009

59Preparing to Service the SystemThese topics describe how to prepare the SPARC Enterprise T5440 for servicing.Related Information “Managing Faults”

60 SPARC Enterprise T5440 Server Service Manual • July 2009For your protection, observe the following safety precautions when setting up yourequipment

Preparing to Service the System 61Electrostatic Discharge Safety MeasuresElectrostatic discharge (ESD) sensitive devices, such as the motherboard, PCI

62 SPARC Enterprise T5440 Server Service Manual • July 2009Required ToolsThe SPARC Enterprise T5440 server can be serviced with the following tools:

Preparing to Service the System 63Powering Off the SystemNote – Additional information about powering off the system is located in theSPARC Enterprise

Contents vii▼ Detect Faults Identified by the Solaris PSH Facility Using the ILOMfmdump Command 45Clearing Faults 47▼ Clear Faults Detected During POS

64 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Power Off From the Command Line1. Shut down the Solaris OS.At the Solaris prompt, type:2.

Preparing to Service the System 65▼ Power Off – Emergency ShutdownCaution – All applications and files will be closed abruptly without saving changes.

66 SPARC Enterprise T5440 Server Service Manual • July 2009▼ Extend the Server to the Maintenance Position1. (Optional) Use the set /SYS/LOCATE comman

Preparing to Service the System 674. While squeezing the slide rail locks, slowly pull the server forward until it islocked in the service position.Re

68 SPARC Enterprise T5440 Server Service Manual • July 20093. Disconnect the CMA.Pull out the retention pin that secures the cable management arm (CMA

Preparing to Service the System 69Performing Electrostatic Discharge –Antistatic Prevention MeasuresRelated Information “Electrostatic Discharge Safe

70 SPARC Enterprise T5440 Server Service Manual • July 2009 Read the section, “Safety Information” on page 59. Power off the server using one of the

71Servicing Customer-ReplaceableUnitsThese topics describe how to service customer-replaceable units (CRUs) in theSPARC Enterprise T5440 server.Relate

72 SPARC Enterprise T5440 Server Service Manual • July 2009Hot-Pluggable and Hot-SwappableDevicesHot-pluggable devices are those devices that you can

Servicing Customer-Replaceable Units 73Caution – You must use hard drives designed for this server, which have a ventedfront panel to allow adequate a