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SPARC Enterprise T5440 ServerService ManualPart No. 875-4392-12June 2011, Revision AManual Code C120-E512-03EN,

x SPARC Enterprise T5440 Server Service Manual • June 2011Servicing the Front Bezel 119▼ Remove the Front Bezel 120▼ Install the Front Bezel 121Servic

78 SPARC Enterprise T5440 Server Service Manual • June 20111. At the Solaris prompt, issue the cfgadm -al command to list all drives in the device tre

Servicing Customer-Replaceable Units 79EXAMPLE: Sample Ap_id Output▼ Install a Hard Drive (Hot-Plug)Installing a hard drive into the server is a two-s

80 SPARC Enterprise T5440 Server Service Manual • June 20114. Close the latch to lock the drive in place.5. At the Solaris prompt, type the cfgadm -al

Servicing Customer-Replaceable Units 819. Type the iostat -E command. Type:The iostat -E command displays information about your system’s installed de

82 SPARC Enterprise T5440 Server Service Manual • June 20111. Note the location of each hard drive. Note – You must install each hard drive in the sam

Servicing Customer-Replaceable Units 833. Close the latch to lock the drive in place.4. If you performed any additional service procedures, see “Power

84 SPARC Enterprise T5440 Server Service Manual • June 2011Hard Drive LEDsThe front and rear panel Service Required LEDs are also lit if the system de

Servicing Customer-Replaceable Units 85 “Fan Tray Fault LED” on page 89About Fan TraysFour fan trays are located toward the front of the server, arra

86 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Install a Fan Tray (Hot-Swap)1. Slide the fan tray into its bay until it locks into place

Servicing Customer-Replaceable Units 87▼ Remove a Fan TrayIf you are removing the fan trays as a prerequisite for another service procedure, follow th

Contents xiServicing the Flex Cable Assembly 144▼ Remove the Flex Cable Assembly 145▼ Install the Flex Cable Assembly 146Servicing the Front Control P

88 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Install a Fan Tray1. Slide each fan tray into its bay until it locks into place.Ensure th

Servicing Customer-Replaceable Units 89Fan Tray Fault LEDEach fan tray contains a Fault LED that is located on the top panel of the server. The LED is

90 SPARC Enterprise T5440 Server Service Manual • June 2011About Power SuppliesThe server is equipped with redundant hot-swappable power supplies. Red

Servicing Customer-Replaceable Units 914. Grasp the power supply handle and press the release latch.5. Pull the power supply out of the chassis.▼ Inst

92 SPARC Enterprise T5440 Server Service Manual • June 20113. Reconnect the power cord to the power supply.Verify that the power supply LED is green o

Servicing Customer-Replaceable Units 93If you are removing the power supplies as a prerequisite for another service procedure, follow these steps.Befo

94 SPARC Enterprise T5440 Server Service Manual • June 20112. Slide the power supply into the bay until it is fully seated.Next Steps “Connect the Po

Servicing Customer-Replaceable Units 95Note – Power supply names in ILOM messages are displayed with the full FRU name, such as /SYS/PS0.Related Infor

96 SPARC Enterprise T5440 Server Service Manual • June 2011See “Power Supply LED” on page 95 for specific information about power supply status LEDs.R

Servicing Customer-Replaceable Units 973. Remove the PCIe card the system.4. Place the PCIe card on an antistatic mat.5. If you are not replacing the

xii SPARC Enterprise T5440 Server Service Manual • June 2011I/O Fabric in 4P Configuration 169Identifying Connector Pinouts 171Serial Management Port

98 SPARC Enterprise T5440 Server Service Manual • June 20113. Insert the PCIe card into its slot.4. Close the PCIe card latch.Next Steps “Install the

Servicing Customer-Replaceable Units 992. Open the PCIe card latch.3. Remove the PCIe filler panel.4. Insert the PCIe card into its slot.5. Close the

100 SPARC Enterprise T5440 Server Service Manual • June 2011Note – PCIe names in ILOM messages are displayed with the full FRU name, such as /SYS/MB/P

Servicing Customer-Replaceable Units 101Use the following guidelines to spread the load evenly across CMP/memory modules. If a slot is already populat

102 SPARC Enterprise T5440 Server Service Manual • June 2011Servicing CMP/Memory ModulesThis topic includes the following: “CMP/Memory Modules Overvi

Servicing Customer-Replaceable Units 103Related Information “CMP and Memory Module Device Identifiers” on page 107 “Supported CMP/Memory Module Conf

104 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Remove a CMP/Memory ModuleBefore you begin, complete these tasks: Read the section, “Sa

Servicing Customer-Replaceable Units 105▼ Install a CMP/Memory ModuleNote – If you are replacing a faulty CMP or memory module, you must transfer the

106 SPARC Enterprise T5440 Server Service Manual • June 2011 Power off the server, using one of the methods described in the section, “Powering Off t

Servicing Customer-Replaceable Units 107CMP and Memory Module Device IdentifiersThe following table describes device, device identifiers, and supporte

xiiiPrefaceThis manual provides detailed procedures that describe the removal and replacement of replaceable parts in the SPARC Enterprise T5440 Serve

108 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “CMP and Memory Module Device Identifiers” on page 107 “Performing N

Servicing Customer-Replaceable Units 109a. Press the FB-DIMM fault button.See “FB-DIMM Fault Button Locations” on page 117.b. Note which FB-DIMM fault

110 SPARC Enterprise T5440 Server Service Manual • June 2011 “Power On the Server” on page 157▼ Verify FB-DIMM Replacement1. Access the ILOM -> pr

Servicing Customer-Replaceable Units 111Example:3. Perform the following steps to verify the repair:a. Set the virtual keyswitch to diag so that POST

112 SPARC Enterprise T5440 Server Service Manual • June 2011Note – Depending on the configuration of ILOM POST variables and whether POST-detected fau

Servicing Customer-Replaceable Units 113▼ Add FB-DIMMsIf you are upgrading the system with additional FB-DIMMs, use this procedure.Before you begin, c

114 SPARC Enterprise T5440 Server Service Manual • June 2011 “Memory Bank Configurations” on page 114Supported FB-DIMM ConfigurationsUse these FB-DIM

Servicing Customer-Replaceable Units 115FIGURE: Supported FB-DIMM ConfigurationsConfiguration 6 4 x 4 GByte 4 x 4 GByte 4 x 4 GByte 4 x 4 GByte 64 GBy

116 SPARC Enterprise T5440 Server Service Manual • June 2011Note – See “FB-DIMM Device Identifiers” on page 116 for a list of FB-DIMM device identifie

Servicing Customer-Replaceable Units 117The FB-DIMM address follows the same convention as the CMP or memory module upon which it is mounted. For exam

xiv SPARC Enterprise T5440 Server Service Manual • June 2011 “Identifying Server Components” on page 1 Provides an overview of the server, including

118 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Managing Faults” on page 11 “FB-DIMM Configuration” on page 113 “F

119Servicing Field-Replaceable UnitsThese topics describe how to service field-replaceable units (FRUs) in the server.Note – The procedures in this ch

120 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Servicing the DVD-ROM Drive” on page 122▼ Remove the Front BezelBefo

Servicing Field-Replaceable Units 121Note – Avoid bending the bezel by gradually pulling it from the middle and both ends simultaneously.▼ Install the

122 SPARC Enterprise T5440 Server Service Manual • June 2011Servicing the DVD-ROM DriveYou must remove the front bezel before servicing the DVD-ROM dr

Servicing Field-Replaceable Units 1234. Slide the DVD-ROM drive out of the chassis.▼ Install the DVD-ROM Drive 1. Slide the DVD-ROM drive into its bay

124 SPARC Enterprise T5440 Server Service Manual • June 2011 “Power On the Server” on page 157Servicing the Service ProcessorThe service processor mo

Servicing Field-Replaceable Units 1253. Lift the service processor up and out of the system.4. Place the service processor on an antistatic mat.Next S

126 SPARC Enterprise T5440 Server Service Manual • June 2011 Install the IDPROM onto the new service processor. See “Install the IDPROM” on page 128.

Servicing Field-Replaceable Units 127 “Slide the Server Into the Rack” on page 155 “Connect the Power Cords to the Server” on page 157 “Power On th

Preface xv(http://primeserver.fujitsu.com/sparcenterprise/manual/)Title Description Manual CodeSPARC Enterprise T5440 Server Getting Started GuideMini

128 SPARC Enterprise T5440 Server Service Manual • June 20112. Place the IDPROM on an antistatic mat.▼ Install the IDPROMBefore you begin, complete th

Servicing Field-Replaceable Units 129● Plug the IDPROM into its connector on the service processor.Ensure that the service processor is oriented corre

130 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Install the Battery1. Place the battery into its holder on the service processor board.E

Servicing Field-Replaceable Units 131Note – You must remove all four power supplies from the system. “Perform Electrostatic Discharge – Antistatic Pr

132 SPARC Enterprise T5440 Server Service Manual • June 20116. Slide the power distribution board up and out of the chassis.▼ Install the Power Distri

Servicing Field-Replaceable Units 133 “Power On the Server” on page 157Servicing the Fan Tray CarriageYou must remove the fan tray carriage in order

134 SPARC Enterprise T5440 Server Service Manual • June 2011 “Remove a CMP/Memory Module” on page 104Note – You must remove all CPU modules and memor

Servicing Field-Replaceable Units 1352. Secure the seven captive No. 2 Phillips screws 3. Install the nine No. 1Phillips screws.Next Steps “Install a

136 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Servicing Hard Drives” on page 76 “Servicing the Fan Tray Carriage”

Servicing Field-Replaceable Units 1374. Lift the backplane up and out of the system.▼ Install the Hard Drive Backplane1. Lower the hard drive backplan

xvi SPARC Enterprise T5440 Server Service Manual • June 2011Note – Product Notes are available on the website only. Please check for the recent update

138 SPARC Enterprise T5440 Server Service Manual • June 20112. Tighten the three captive No. 2 Phillips screws.3. Plug the cable into its connector on

Servicing Field-Replaceable Units 139Servicing the MotherboardNote – If you are replacing faulty motherboard, you must set diag_mode to normal or off

140 SPARC Enterprise T5440 Server Service Manual • June 2011 “Remove the Service Processor” on page 124 “Remove a CMP/Memory Module” on page 104Note

Servicing Field-Replaceable Units 1412. Remove the flex cable retainer.Loosen the captive No.2 Phillips screw and lift the retainer up and out of the

142 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Install the Motherboard1. Ensure that all 14 captive screws in the motherboard are retra

Servicing Field-Replaceable Units 143Next Steps “Install the Fan Tray Carriage” on page 134 “Install a Fan Tray” on page 88Note – Install all four f

144 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Servicing the Motherboard” on page 139Servicing the Flex Cable Assem

Servicing Field-Replaceable Units 145Related Information “Safety Information” on page 63 “Servicing Power Supplies” on page 89 “Servicing the Power

146 SPARC Enterprise T5440 Server Service Manual • June 20113. Unplug the flex cable-to-power supply backplane connection.4. Unplug the flex cable-to-

Servicing Field-Replaceable Units 1476. Install the flex cable retainer.Place the retainer into position and tighten the captive No. 2 Phillips screw.

Preface xviiText Conventions* The settings on your browser might differ from these settings.Prompt NotationsThe following prompt notations are used in

148 SPARC Enterprise T5440 Server Service Manual • June 2011Servicing the Front Control PanelThe front control panel contains system status LEDs and t

Servicing Field-Replaceable Units 1494. Lift the front control panel up and out of the system.5. Place the front control panel on an antistatic mat.▼

150 SPARC Enterprise T5440 Server Service Manual • June 20112. Install the two No. 2 Phillips screws.3. Plug the front control panel connector into th

Servicing Field-Replaceable Units 151 “Remove the Server From the Rack” on page 71 “Perform Electrostatic Discharge – Antistatic Prevention Measures

152 SPARC Enterprise T5440 Server Service Manual • June 2011Next Steps “Install the Fan Tray Carriage” on page 134 “Install a Fan Tray” on page 88

153Returning the Server to OperationThese topics describe how to return the server to operation after you have performed service procedures.Caution –

154 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Install the Top CoverIf you removed the top cover, perform the steps in this procedure.N

Returning the Server to Operation 1552. Lift the server up and insert the inner rails into the inner slide assemblies.Ensure that the inner rails are

156 SPARC Enterprise T5440 Server Service Manual • June 2011FIGURE: Sliding the server into the rack.2. While pushing on the release buttons, slowly p

Returning the Server to Operation 157▼ Connect the Power Cords to the Server● Reconnect both power cords to the power supplies.Note – As soon as the p

xviii SPARC Enterprise T5440 Server Service Manual • June 2011Conventions for Alert MessagesThis manual uses the following conventions to show alert m

158 SPARC Enterprise T5440 Server Service Manual • June 2011

159Performing Node ReconfigurationIf a CMP/memory module pair develops a fault, the server can be reconfigured to run in a degraded state until the CM

160 SPARC Enterprise T5440 Server Service Manual • June 2011 “Servicing CMP/Memory Modules” on page 102 “Servicing FB-DIMMs” on page 108I/O Connecti

Performing Node Reconfiguration 161Recovering From a Failed CMP/Memory ModuleThis topic includes the following: “Options for Recovering From a Failed

162 SPARC Enterprise T5440 Server Service Manual • June 2011 “Servicing FB-DIMMs” on page 108 “I/O Connections to CMP/Memory Modules” on page 160 “

Performing Node Reconfiguration 163▼ Reconfigure the I/O and PCIe Fabric The reconfig.pl script reconfigures the PCIe fabric to reconnect the PCIe slo

164 SPARC Enterprise T5440 Server Service Manual • June 20119. Do one of the following: If your Jumpstart server is exporting Solaris 10 8/07 or Sola

Performing Node Reconfiguration 165To remotely disable all FB-DIMMs in the system, do the following:1. Halt the Solaris OS.2. Power off the system. 3.

166 SPARC Enterprise T5440 Server Service Manual • June 2011where x is the CMP/memory module to be enabled. The following example shows how to enable

Performing Node Reconfiguration 167System Bus TopologyRelated Information “I/O Fabric in 2P Configuration” on page 168 “I/O Fabric in 4P Configurati

Preface xixAlso, important alert messages are shown in “Important Alert Messages” on page xix.Notes on SafetyImportant Alert MessagesThis manual provi

168 SPARC Enterprise T5440 Server Service Manual • June 2011I/O Fabric in 2P ConfigurationRelated Information “System Bus Topology” on page 167 “I/O

Performing Node Reconfiguration 169I/O Fabric in 4P ConfigurationRelated Information “System Bus Topology” on page 167 “I/O Fabric in 2P Configurati

170 SPARC Enterprise T5440 Server Service Manual • June 2011

171Identifying Connector PinoutsThis section provides reference information about the system back panel ports and pin assignments.Related Information

172 SPARC Enterprise T5440 Server Service Manual • June 2011Serial Management Port Connector PinoutsThe serial management connector (labeled SERIAL MG

Identifying Connector Pinouts 173Network Management Port Connector PinoutsThe network management connector (labeled NET MGT) is an RJ-45 connector loc

174 SPARC Enterprise T5440 Server Service Manual • June 2011Serial Port Connector PinoutsThe serial port connector (TTYA) is a DB-9 connector that can

Identifying Connector Pinouts 175USB Connector PinoutsTwo Universal Serial Bus (USB) ports are located on the motherboard in a double-stacked layout a

176 SPARC Enterprise T5440 Server Service Manual • June 2011Gigabit Ethernet Connector PinoutsFour RJ-45 Gigabit Ethernet connectors (NET0, NET1, NET2

177Server ComponentsThese topics provide illustrations depicting components of SPARC Enterprise T5440 server.Related Information “Identifying Server

PleaseRecycleCopyright © 2008, 2011 , Oracle and/or its affiliates. All rights reserved.FUJITSU LIMITED provided technical input and review on portion

xx SPARC Enterprise T5440 Server Service Manual • June 2011Caution – This indicates that surfaces are hot and might cause personal injury if touched.

178 SPARC Enterprise T5440 Server Service Manual • June 2011Customer-Replaceable UnitsFIGURE: Customer-Replaceable Units (CRUs)Figure Legend1 CMP modu

Server Components 179Related Information “Hot-Pluggable and Hot-Swappable Devices” on page 75 “Servicing Hard Drives” on page 76 “Servicing Fan Tra

180 SPARC Enterprise T5440 Server Service Manual • June 2011Field-Replaceable UnitsFIGURE: Field-Replaceable Units (FRUs)Figure Legend1 CMP/memory mod

Server Components 181FIGURE: Field Replaceable Units (FRUs) (Motherboard and Auxiliary Boards)Related Information “Servicing the Service Processor” o

182 SPARC Enterprise T5440 Server Service Manual • June 2011 “Servicing the Fan Tray Carriage” on page 133 “Servicing the Hard Drive Backplane” on p

183IndexNumerics3.3V standby (power supply rail), 2AAC Present (power supply LED), 15, 95addingCMP/memory module, 105FB-DIMMs, 113PCIe card, 98address

184 SPARC Enterprise T5440 Server Service Manual • June 2011consolehistory command, 59DDC OK (power supply LED), 95device identifiersCMP/memory modul

Index 185example POST error output, 46fault handling, 24installing, 109managing faults in, 110re-enabling to run system in degraded state, 165removi

186 SPARC Enterprise T5440 Server Service Manual • June 2011hard drive, 79, 82hard drive backplane, 137IDPROM, 128motherboard, 142PCIe card, 97power

Index 187installing, 97removing, 96PCIe fabric reconfiguration, 163pinoutsGigabit Ethernet ports, 176network management port, 173serial management p

Preface xxiCaution – The following tasks regarding this product and the optional products provided from Fujitsu should only be performed by a certifie

188 SPARC Enterprise T5440 Server Service Manual • June 2011service processor, 124reset command, 60reset, systemusing ILOM, 32using POST commands, 32

Index 189Power OK LED state, 15using LEDs, 34using Oracle VTS, 15using POST, 15, 17using the show faulty command, 15UUltraSPARC T2+ multicore proces

190 SPARC Enterprise T5440 Server Service Manual • June 2011

xxii SPARC Enterprise T5440 Server Service Manual • June 2011Documentation FeedbackIf you have any comments or requests regarding this document, or if

1Identifying Server ComponentsThese topics provide an overview of the server, including major boards and components, as well as front and rear panel f

2 SPARC Enterprise T5440 Server Service Manual • June 2011 Memory module – A memory module containing slots for an additional 12 FB-DIMMs is associat

Identifying Server Components 3Front Panel DiagramThe server front panel contains a recessed system power button, system status and fault LEDs, Locato

4 SPARC Enterprise T5440 Server Service Manual • June 2011 “Rear Panel Diagram” on page 6 “Servicing the Front Bezel” on page 119

Identifying Server Components 5Front Panel LEDsLED or Button Icon DescriptionLocator LED and button(white)The Locator LED enables you to find a partic

6 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Front Panel Diagram” on page 3 “Rear Panel LEDs” on page 8 “Detectin

Identifying Server Components 7FIGURE: Rear Panel FeaturesRelated Information “Front Panel Diagram” on page 3 “Rear Panel LEDs” on page 8 “Ethernet

Copyright © 2008, 2011, Oracle et/ou ses sociétés affiliées. Tous droits réservés.FUJITSU LIMITED a fourni et vérifié des données techniques de certai

8 SPARC Enterprise T5440 Server Service Manual • June 2011Rear Panel LEDsRelated Information “Rear Panel Diagram” on page 6 “Ethernet Port LEDs” on

Identifying Server Components 9Ethernet Port LEDsThe service processor network management port and the four 10/100/1000 Mbps Ethernet ports each have

10 SPARC Enterprise T5440 Server Service Manual • June 2011

11Managing FaultsThese topics describe the diagnostics tools that are available for monitoring and troubleshooting the server. These topics are intend

12 SPARC Enterprise T5440 Server Service Manual • June 2011 “Memory Fault Handling Overview” on page 24Server Diagnostics OverviewYou can use a varie

Managing Faults 13 Verify that the server was installed properly. Visually inspect cables and power. (Optional) Perform a reset of the server.Relat

14 SPARC Enterprise T5440 Server Service Manual • June 2011FIGURE: Diagnostic Flowchart

Managing Faults 15TABLE: Diagnostic Flowchart ActionsAction No. Diagnostic Action Resulting Action For more information1. Check Power OK and AC Presen

16 SPARC Enterprise T5440 Server Service Manual • June 20116. Determine if the fault is an environmental or configuration fault.Determine if the faul

Managing Faults 17Related Information “Server Diagnostics Overview” on page 12 SPARC Enterprise T5440 Server Administration GuideOptions for Accessi

18 SPARC Enterprise T5440 Server Service Manual • June 2011The code examples in this document depict use of the ILOM shell. Note – Multiple service pr

Managing Faults 19FIGURE: ILOM Fault ManagementThe service processor can detect when a fault is no longer present and clears the fault in several ways

20 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Diagnostic Flowchart” on page 13 “Detecting Faults Using LEDs” on pa

Managing Faults 21The Oracle Solaris OS uses the Fault Manager daemon, fmd (1M), which starts at boot time and runs in the background to monitor the s

22 SPARC Enterprise T5440 Server Service Manual • June 2011 “Oracle VTS Software Packages” on page 45 “Useful Oracle VTS Tests” on page 46 SPARC En

Managing Faults 23POST Fault Management FlowchartFIGURE: Flowchart of Variables for POST ConfigurationRelated Information “Diagnostic Flowchart” on p

24 SPARC Enterprise T5440 Server Service Manual • June 2011 “Detecting Faults Using POST” on page 46 SPARC Enterprise T5440 Server Installation and

Managing Faults 25Note – You can use the FB-DIMM DIAG buttons on the CMP module and memory module to identify faulty FB-DIMMs. See “FB-DIMM Fault Butt

26 SPARC Enterprise T5440 Server Service Manual • June 2011 “Switch From the System Console to the Service Processor (ILOM or ALOM CMT Compatibility

Managing Faults 27Displaying FRU Information With ILOM “Display System Components (ILOM show components Command)” on page 27 “Display Individual Com

vContentsPreface xiiiIdentifying Server Components 1Infrastructure Boards and Cables 1Front Panel Diagram 3Front Panel LEDs 5Rear Panel Diagram 6Rear

28 SPARC Enterprise T5440 Server Service Manual • June 2011EXAMPLE: Output of the show components Command With No Disabled Components EXAMPLE: Output

Managing Faults 29EXAMPLE: show Command OutputControlling How POST RunsThis topic contains the following: “POST Parameters” on page 30 “Change POST

30 SPARC Enterprise T5440 Server Service Manual • June 2011POST ParametersThe server can be configured for normal, extensive, or no POST execution. Yo

Managing Faults 31Related Information “Diagnostic Flowchart” on page 13 “Change POST Parameters” on page 31 “Run POST in Maximum Mode” on page 32

32 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Run POST in Maximum ModeThis procedure describes how to run POST when you want maximum te

Managing Faults 33EXAMPLE: show Command OutputEXAMPLE: show Command Output-> stop /SYSAre you sure you want to stop /SYS (y/n)? yStopping /SYS->

34 SPARC Enterprise T5440 Server Service Manual • June 2011Detecting FaultsThis section describes the different methods you can use to identify system

Managing Faults 35The following table describes which fault LEDs are lit under given error conditions. Use the ILOM show faulty command to obtain more

36 SPARC Enterprise T5440 Server Service Manual • June 2011Related Information “Diagnostic Flowchart” on page 13 “Detecting Faults Using LEDs” on pa

Managing Faults 37▼ Detect Faults (ILOM show faulty Command)● At the -> prompt, type the show faulty command.The following show faulty command exam

vi SPARC Enterprise T5440 Server Service Manual • June 2011▼ Switch From the System Console to the Service Processor (ILOM or ALOM CMT Compatibility S

38 SPARC Enterprise T5440 Server Service Manual • June 2011 Example showing a fault that was detected by the PSH technology. These kinds of faults ar

Managing Faults 39Detecting Faults (Oracle Solaris OS Files and Commands)With the Oracle Solaris OS running on the server, you have the full complemen

40 SPARC Enterprise T5440 Server Service Manual • June 2011▼ View System Message Log FilesThe error logging daemon, syslogd, automatically records var

Managing Faults 41▼ View ILOM Event Log● Type the following command:Note – The ILOM event log can also be viewed through the ILOM BUI or the ALOM CMT

42 SPARC Enterprise T5440 Server Service Manual • June 2011About Oracle VTS SoftwareThe Oracle VTS software features a Java-based browser environment,

Managing Faults 43 If the Oracle VTS software is not installed, you see an error message for each missing package, as in EXAMPLE: show Command Output

44 SPARC Enterprise T5440 Server Service Manual • June 20114. (Optional) Select the test categories you want to run.Certain test categories are enable

Managing Faults 45 Oracle VTS Test Kernel (Vtsk) Error – Error messages pertaining to the Oracle VTS software itself. Look here if the Oracle VTS sof

46 SPARC Enterprise T5440 Server Service Manual • June 2011Useful Oracle VTS TestsRelated Information “Diagnostic Flowchart” on page 13 “Oracle VTS

Managing Faults 47In the following example, POST reports a memory error at FB-DIMM location /SYS/MB/CPU0/CMP0/BR1/CH0/D0. The error was detected by PO

Contents viiIdentifying Faults Detected by PSH 48▼ Detect Faults Identified by the Oracle Solaris PSH Facility (ILOM fmdump Command) 49Clearing Faults

48 SPARC Enterprise T5440 Server Service Manual • June 2011 “POST Fault Management Flowchart” on page 23 SPARC Enterprise T5440 Server Administratio

Managing Faults 49EXAMPLE: ALOM CMT Alert of PSH Diagnosed FaultThe ILOM show faulty command provides summary information about the fault. See “Detect

50 SPARC Enterprise T5440 Server Service Manual • June 2011 Faulted FRU. The information provided in the example includes the part number of the FRU

Managing Faults 51Automated Response The fault manager will attempt to remove the affected CPU from service. Impact System performance may be af

52 SPARC Enterprise T5440 Server Service Manual • June 2011Clearing FaultsThis section describes how to clear faults.Note – Some system faults are cle

Managing Faults 531. After replacing a faulty FRU, at the ILOM prompt use the show faulty command to identify POST-detected faults.Faults detected by

54 SPARC Enterprise T5440 Server Service Manual • June 2011EXAMPLE: Fault Detected by POST▼ Clear Faults Detected by PSHWhen the Oracle Solaris PSH fa

Managing Faults 55▼ Clear Faults Detected in the External I/O Expansion UnitFor service processor detected faults in the External I/O Expansion Unit,

56 SPARC Enterprise T5440 Server Service Manual • June 2011Disabling Faulty Components Using Automatic System RecoveryYou can use the Automatic System

Managing Faults 57Note – A reset or power cycle is required after disabling or enabling a component. If the status of a component is changed, there is

viii SPARC Enterprise T5440 Server Service Manual • June 2011Extending the Server to the Maintenance Position 69Components Serviced in the Maintenance

58 SPARC Enterprise T5440 Server Service Manual • June 20111. At the -> prompt, set the component_state property to Enabled.2. Reset the server so

Managing Faults 59 Integrated Lights Out Manager 3.0 Supplement for the SPARC Enterprise T5440 ServerILOM Command ALOM CMT Command Descriptionhelp [c

60 SPARC Enterprise T5440 Server Service Manual • June 2011set /HOST/bootmode/value[normal|reset_nvram|bootscript=string]bootmode value [normal|reset_

Managing Faults 61set /SYS/keyswitch_state valuenormal | stby | diag | lockedsetkeyswitch [-y] valuenormal | stby | diag | locked• -y enables you to s

62 SPARC Enterprise T5440 Server Service Manual • June 2011The following table shows typical combinations of ALOM CMT variables and associated POST mo

63Preparing to Service the SystemThese topics describe how to prepare the server for servicing. “Safety Information” on page 63 “Required Tools” on

64 SPARC Enterprise T5440 Server Service Manual • June 2011Observing Important Safety PrecautionsFor your protection, observe the following safety pre

Preparing to Service the System 65Electrostatic Discharge Safety MeasuresThis topic includes the following: “Handling Electronic Components” on page

66 SPARC Enterprise T5440 Server Service Manual • June 2011Required Tools Antistatic wrist strap Antistatic mat No. 1 Phillips screwdriver No. 2

Preparing to Service the System 67Powering Off the SystemNote – Additional information about powering off the system is located in the SPARC Enterpris

Contents ix▼ Remove a Power Supply 92▼ Install a Power Supply 93Power Supply Device Identifiers 94Power Supply LED 95Servicing PCIe Cards 96▼ Remove

68 SPARC Enterprise T5440 Server Service Manual • June 20112. Switch from the system console prompt to the service processor console prompt. Type:3. F

Preparing to Service the System 69Caution – Because 3.3v standby power is always present in the system, you must unplug the power cords before accessi

70 SPARC Enterprise T5440 Server Service Manual • June 2011▼ Extend the Server to the Maintenance Position1. (Optional) Use the set /SYS/LOCATE comman

Preparing to Service the System 714. While squeezing the slide rail locks, slowly pull the server forward until it is locked in the service position.▼

72 SPARC Enterprise T5440 Server Service Manual • June 2011FIGURE: Removing the Server From the RackCaution – Use two people to dismount and carry the

Preparing to Service the System 73▼ Perform Electrostatic Discharge – Antistatic Prevention Measures1. Prepare an antistatic surface to set parts on d

74 SPARC Enterprise T5440 Server Service Manual • June 2011Caution – If the top cover is removed before the server is powered off, the server will imm

75Servicing Customer-Replaceable UnitsThese topics describe how to service customer-replaceable units (CRUs) in the server.Related Information “Servi

76 SPARC Enterprise T5440 Server Service Manual • June 2011 Hard drivesHot-swappable devices are those devices that can be removed and installed whil

Servicing Customer-Replaceable Units 77Caution – You must use hard drives designed for this server, which have a vented front panel to allow adequate